Technology & Innovation
AI chatbot for a business in Guyana
An AI chatbot answers questions on a site or a channel from the facts, prices, and policies you approve. Oma Solutions sets that up for businesses in Georgetown and across Guyana.
The bot uses that approved material. A question it cannot answer from the material goes to a person. An agent that hands a conversation to a form or a record, and a connection to a system you already use, are part of this work when they are in the scope. A repeated office task with no conversation is business process automation.
What you receive
- The questions and the approved answers the bot may use
- The bot placed on the site or channel we agree
- A path that sends an unanswered question to a person
- A note of topics the bot must leave alone
How the work proceeds
- We collect the material the bot is allowed to use.
- We agree where it appears and which topics it must leave alone.
- We test it against questions you supply.
- You receive the setup and a way to change the approved material.
What we can stand behind
Oma Solutions is based in Georgetown and works with businesses across Guyana. Awards, licences, addresses, and phone numbers are only the ones published by the team on the main site. This page does not add testimonials, accreditations, or prices.
Questions
Will it answer anything a customer asks?
It answers from the material you approved. Everything else goes to a person.
Is this the same as automating an office task?
A conversation on the site is this service. A repeated office task with no chat is business process automation.